What Our Customers Say & FAQs

Hear firsthand experiences and gain insights into our services.

Frequently Asked Questions

  • What kind of products do you use?

    We use only high quality products that suit the needs of your pet and our professional groomers are experienced with all types of clips. Choose from any of our spa packages or select from our à la carte menu listed below.

  • Can I wait for my dog?

    Most dogs become excited when they see their owners and might become stressed or anxious if they can’t immediately go to them. To avoid extra excitement or stress for the dog, we recommend you do not stay while your dog is being groomed or bathed.

  • Do you groom cats?

    Yes, we do! Please book an appointment for a shave down or stop in for a nail trim.

  • How long does it take?

    Grooming time depends on the size and breed of the dog, as well as the services requested. When you arrive for your appointment, we will do our best to give you an approximate pick-up time. Generally speaking, you should expect to leave your dog with us between 2 to 4 hours.

  • How often should I have my dog groomed?

    Your dog should be groomed every 6 to 8 weeks.

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